Company: Walgreen Boots Alliance
Brand value: US$1,102 million
Change since 2019: -36%
Headquarter city: Nottingham
Year formed: 1849
Boots is the UK’s leading pharmacy-led health and beauty retailer, with more than 2,500 stores across the UK, more than 600 Boots optician practices and almost 500 hearing care stores. During the COVID-19 outbreak, Boots was declared an essential retailer, and hired more than 500 extra drivers to help deliver prescriptions to customers who could not get to a pharmacy. Boots also launched a range of healthcare, toiletry and baby care product bundles to help people get the products and advice they needed.
A key area of focus prior to the outbreak was the environment, with Boots in February launching a range of tights made from recycled plastic bottles. It had already switched from plastic to paper bags, introduced water refill stations in stores, and removed 148 tonnes of plastic from its Christmas 2019 range, with the aim of eliminating plastic entirely from its online supply chain this year. Boots also supports The Hygiene Bank’s efforts to end hygiene poverty in the UK, passing toiletries and essential items donated in its stores.