We’ve stopped what we are doing and creating your personalized BrandZ™ report, which will appear in your inbox soon.

British Gas

British Gas

Company: Centrica

Brand value: US$1,866 million

Change since 2018: -20%

Headquarter city: Windsor

Category: Utilities

Year formed: 1812

British Gas is the UK’s leading energy supplier, serving customers with both gas and electricity, but challenges in the traditional business of supply have led the business to diversify into technology. British Gas parent Centrica is behind the Hive smart home technology range, which allows consumers to control the heating and hot water in their homes via an app, and it is expanding into new smart products and services. In early 2019, British Gas announced it had lost 742,000 of its 25 million household energy customers in the past year, and warned that a government price cap on energy bills – lifted in April – would cost it £300 million. British Gas is one of several energy suppliers to offer cheap deals to customers who have a smart meter installed, and has this year announced the installation of its 6 millionth smart meter, making it the sector leader for smart meter installation.