We’ve stopped what we are doing and creating your personalized BrandZ™ report, which will appear in your inbox soon.

Costa Coffee

Costa Coffee

Company: Coca-Cola Company

Brand value: US$1,332 million

Change since 2019: -12%

Headquarter city: Dunstable

Category: Fast Food

Year formed: 1971

Costa Coffee is a coffee brand with more than 2,600 stores and over 8,000 Costa Express machines across the UK. The business has a new CEO, with Dominic Paul succeeded in late 2019 by Jill McDonald, who has previously been in senior posts with Marks & Spencer and Halfords.

During the COVID-19 crisis, Costa pledged to supply one million free cans of ready-to-drink coffee to NHS staff and other frontline workers as a gesture of thanks. The brand’s community work focuses on the environment, and Costa Coffee is promoting recycling of coffee cups and supporting litter-picking events around the country in partnership with Keep Britain Tidy. It recently expanded its partnership with the food waste app Too Good To Go, enabling fans of the brand to buy unsold food at a discount to save it from being thrown away, and has pledged to use only cage-free whole eggs in its products globally by 2025.