Costa Coffee
Company: Coca-Cola Company
Brand value: US$1,332 million
Change since 2019: -12%
Headquarter city: Dunstable
Category: Fast Food
Year formed: 1971
Costa Coffee is a coffee brand with more than 2,600 stores and over 8,000 Costa Express machines across the UK. The business has a new CEO, with Dominic Paul succeeded in late 2019 by Jill McDonald, who has previously been in senior posts with Marks & Spencer and Halfords.
During the COVID-19 crisis, Costa pledged to supply one million free cans of ready-to-drink coffee to NHS staff and other frontline workers as a gesture of thanks. The brand’s community work focuses on the environment, and Costa Coffee is promoting recycling of coffee cups and supporting litter-picking events around the country in partnership with Keep Britain Tidy. It recently expanded its partnership with the food waste app Too Good To Go, enabling fans of the brand to buy unsold food at a discount to save it from being thrown away, and has pledged to use only cage-free whole eggs in its products globally by 2025.