We’ve stopped what we are doing and creating your personalized BrandZ™ report, which will appear in your inbox soon.

ERGO

 

ERGO

Company: ERGO Group AG

Brand value: US$810 million

Headquarter city: Dusseldorf

Category: Insurance

Year formed: 1997

 

 

ERGO is one of the leading insurance providers in Germany, and operates across 30 countries, primarily in Europe and Asia. Customers can choose which form of contact with ERGO suits them best, from a meeting with one of more than 9,000 sales agents, or via phone, mobile or online. Brokers and other partners also provide services to private and corporate customers. ERGO maintains partnerships with the UniCredit Group and other banks, both in Germany as well as in other European countries. Since 2010 the brand’s slogan has been “Versichern heisst verstehen” (To insure is to understand), and ERGO says this underpins all of their actions, which are focused on the wishes and needs of the customer. The company promises to offer needs-based advice that addresses customers’ personal concerns, and pledges to communicate in a clear way, provide innovative services, and provide swift support in the event of damage or loss. Parent company ERGO Versicherungsgruppe AG was renamed ERGO Group AG in 2016 to emphasize the internationalization of the group and chime with a new corporate structure that places the German, international, and direct and digital parts of the business in three distinct units. The company is working on a range of new digital tools, and was due to launch “Nexible”, a fully digital insurance service, in late 2017. About 44,000 people work for the Group, either as salaried employees or as registered sales representatives. ERGO is part of Munich Re, one of the leading reinsurers and risk carriers worldwide. Ergo is listed on the Stock Exchange.